Shipping and Returns

1.Shipping

SHIPPING IN UAE IS PROVIDED BY EMS, UPS OR LOCAL CARRIER.
YOU WILL RECEIVE AN EMAIL CONFIRMATION WITH A TRACKING NUMBER WHEN YOUR ORDER HAS BEEN SHIPPED.
SHIPMENTS MAY BE DELAYED DUE TO INTERNAL SERVER ERRORS, WEATHER AND OTHER UNEXPECTED CONDITIONS.

・ALL SHIPPING RATES ARE DETERMINED BY SHIPPING COURIER, AND NOT BY FOULA.
・ORDER TOTAL AMOUNT IS IN AED.

Track Your Order

YOU WILL RECEIVE AN EMAIL CONFIRMATION WITH A TRACKING NUMBER WHEN FOULA HAS SHIPPED YOUR ORDER.
ONCE DELIVERY CONFIRMATION BECOMES AVAILABLE, FOULA IS NO LONGER LIABLE FOR ANY LOST, STOLEN, OR MISPLACED PACKAGES.
IT IS THE PURCHASER'S RESPONSIBILITY TO PROVIDE AN ACCURATE ADDRESS AND CONTACT INFORMATION.

Product availability

WE MAKE EVERY EFFORT TO TRY AND ENSURE THAT ALL OF OUR PRODUCTS ARE IN STOCK. IN THE EVENT THAT AN ITEM BECOMES OUT OF STOCK AFTER YOUR ORDER IS SUBMITTED, WE WILL SHIP THE AVAILABLE ITEMS IN YOUR ORDER FIRST AND SEND YOU AN EMAIL INDICATING THAT ONE OF YOUR SELECTED ITEMS IS OUT OF STOCK, WE WILL SHIP THE ITEM ONCE IT IS RESTOCKED.

2.RETURN POLICY

YOUR SATISFACTION IS OUR NUMBER ONE PRIORITY.
PLEASE OPEN THE PACKAGE IMMEDIATELY ONCE YOUR ORDER ARRIVES AND CHECK THE ITEMS.
FOULA DOES NOT ACCEPT RETURNS FOR NON DEFECTIVE PRODUCTS.

Contact us:
Mail : info@foula-store.ae
Phone : 0526487393
Address : Dubai World Trade Center - Beauty World Middle East Event


Cancellations

FOULA DOES NOT ACCEPT CANCELLATIONS ONCE AN ORDER HAS BEEN PLACED.

Please email us at info@foula-store.ae or call us at 0526487393